Functions of Arjo Express
Creating an order
Ordering is done by completing an online form. The order is then sent to Arjo where we will prepare the products for delivery according to your instructions. Arjo Express also gives you the opportunity to save the order as a draft if you need to interrupt the order creation process, or if you are ordering for more than one patient.
Terminating an order
Your instructions for pickups will be delivered to one of our technicians at an Arjo who will pick up the products according to your instructions. Arjo Express can also handle situations where you have an in-house cleaning process. In this case there is no involvement from Arjo and you can place the items back in the bed store after the cleaning process has been completed. The next time you place a bed store order the items are again available for rent.
Reporting a breakdown / service
In the case of an issue with a product you have on rent you can place a service request using Arjo Express. The information about the fault will be sent to an Arjo technician. Arjo Express will inform you once your service call has been booked.
Transfer of patient / equipment
When a patient is transferred to another location within your facility, you can use the change unit/ward function to update the patient’s new location. This information can be updated at any time without intervention from Arjo. The next order will be updated immediately to reflect the change that has been made.
Bed Store Management
Arjo Express can provide detailed information to help you manage your bed store assets including product serial numbers, the status of individual orders, as well as service and auto-replenishment of stock.
Arjo Express provides real-time insights into the rental behaviour of your healthcare facility including daily and period rental reports, current stock levels, and user activity.
Users of Arjo Express can be given different access rights depending on their roles. There are predefined roles ranging from administrators who can create user accounts to regular users who can create, maintain and terminate rental orders.