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Customer testimonials for Arjo Clinical Consultancy Services

What our clients say..

“The Arjo Clinical Consultancy/Ergocoach programme helps staff empower their patients and stimulate functional mobility. It encourages patients to consider the importance of activation and mobilisation, and to think about what they can actually do themselves, even those with life-limiting illness.”

John Taylor Hospice – UK


“We have been receiving specialist visits from Arjo for just over 12 months. Monitoring the use of specialist beds and mattresses has been something that we have struggled to manage effectively in recent years and if it were not for the 4-monthly visits undertaken by Arjo we would still be struggling.

Not only do these visits audit current equipment and practices, they provide on-the-spot solutions, compliance reports to myself and have provided the basis of some recent training delivered by an Arjo representative to our senior staff. Throughout this period, the support we receive from Arjo has been beneficial and contributes to underpinning reasons for future working with Arjo as a supplier.”

David Pointon, Business Support Manager – Belong/CLS Care Services.


“The Arjo ProACT team were invited to carry out their advertised ProACT Audit in April 2019.

The Trust has a number of handling equipment such as hoists and standing hoists that are coming to the end of their life as they were purchased around the same time. The idea was to find a most cost effective way of replacing equipment as individual wards buy this equipment with their ward budget.

The audit looked at the type, age and equipment available along with service and maintenance compliance.

Along with this it was recognised that the dependency and mobility levels of patients are changing as acuity level were taken into consideration when making bespoke recommendations for the Trust.

This invaluable report has highlighted equipment gaps and surplus equipment. It has also identified older or obsolete equipment which no longer has service support. The report supported the Moving and Handling teams’ recommendation for new equipment to meet current patient functional needs and care clinical area by clinical area.

This information has enabled us to consider a 5 year replacement plan, identifying a peak in 3 years’ time.

The ProACT audit has helped the Trust reconsider how equipment is purchased. Procurement are leading on a project with the MH team and EBME considering a more central approach, and rotating equipment around area’s where the need is greatest and spreading the usage form less use to area’s where usage is high.

The report is comprehensive and has been an extremely useful tool for the provision of new equipment and the safety around existing equipment.”

Sue Southey, Senior Specialist Moving & Handling Advisor


Case Study

A large Acute Welsh Health Board (12,500 clinical staff) across 4 acute sites and 6 community hospitals had a large cost expenditure on classroom training model with low attendance levels and compliance with Statute Health and Safety Law (between 35% and 58%).

Adoption of the Arjo Ergocoach workplace competency programme has seen the Trust save nearly £1m annual costs previously spent on their classroom based approach. The Trusts level of compliance with UKI statute law for the provision of SPH training is at 87%. This has been maintained for more than 4 years – the highest compliance level in Wales.

“ABMU Health Board has undergone a complete cultural change in many of the Boards clinical areas and wards following the introduction of the Diligent model. The evident change in culture has facilitated many staff adopting new working practices and approaching manual handling issues in a very different way”.
Swansea Bay Health Board
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