A responsible company

Arjo’s whistleblowing directive provides overall guidance for the reporting of incidents. Employees can via an anonymous whistleblower service or by using the internal reporting channels report suspected incidents of any violations of laws and regulations. Also customers, partners and other stakeholders can submit and anonymous report through our whistleblower service, handled by our external partner WhistleB Whistleblower Centre. All incidents and corrective actions are handled in accordance with the investigation guidelines.

Arjo’s Board of Directors approves the Code of Conduct and the business ethics policy, which sets out the organizational framework for business ethics in Arjo, and the Board monitors compliance regularly. Arjo’s business ethical work is organized according to the three lines of defense principle, which includes the different roles of ownership, control and advice, and assurance. All managers within the line management provided the first line of defense, and the second line of defense is provided by the legal and ethics team. The third line consist of external auditing procedures. The Arjo Management Team is responsible for the implementation and adoption of the Code of Conduct and the business ethics policy, including the establishment and review of targets for improvement. Major business ethical risks including bribery and corruption risks are identified in regularly performed risk assessments. The CEO is Chairman of Arjo’s Business Compliance Committee, tasked with safeguarding that the company does business at the highest ethical level, and adheres to the laws, regulatory frameworks and standards that apply in the countries in which we operate.

The Committee held four minuted meetings in 2021. A global function manages supplier audits, using an approval process for all new suppliers while continuously auditing all suppliers. Furthermore, all suppliers and business partners that are to work with Arjo are required to sign and follow a customized Code of Conduct.