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Outside of My Comfort Zone: Challenges Care-Partners, Facilities, and Persons Living with Dementia Experience When Accessing and Navigating the Acute Care Pathway
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Outside of My Comfort Zone: Challenges Care-Partners, Facilities, and Persons Living with Dementia Experience When Accessing and Navigating the Acute Care Pathway


Earn While You Learn: Continuing Education Certificate and One (1) Contact Hour Available!

This World Alzheimer's Day, join Rosie Sears for another engaging and interactive learning experience that moves beyond theory and into practice. What happens when a person living with dementia suddenly finds themselves in an unfamiliar environment – the acute care hospital?

This session invites participants to experience acute care through the eyes of persons living with dementia, caregivers, and healthcare teams. Through storytelling, participant interaction, reflection, and realistic acute care case scenarios, attendees will explore the unique challenges faced by persons living with dementia, caregivers, and healthcare teams as they navigate the acute care journey across emergency departments, inpatient units, and transitions home.

By the end of this webinar, participants will be able to: 

  • Describe the lived experience of persons living with dementia navigating acute care environments.
  • Recognize how acute care processes and environments may contribute to confusion, distress, responsive behaviours, delirium, and functional decline.
  • Differentiate between dementia, delirium, distress, unmet needs, and responsive behaviours.
  • Identify person-centred strategies that preserve dignity, function, and personhood throughout hospitalization.
  • Apply practical approaches to communication, mobility, and care planning for persons living with dementia, using real-world acute care scenarios.
  • Explore ways to incorporate familiar routines, meaningful activities, and strengths-based approaches into acute care practice.
  • Recognize the critical role of care-partners and "knowing the person" when supporting individualized care.
  • To differentiate personal and organizational comfort zones when caring for persons living with dementia in acute care hospitals.
  • Identify need for the creation of more dementia-friendly acute care environments and care processes.
  • Translate learning into actionable strategies that can immediately be implemented within participants' own clinical settings.

Attendees will have the opportunity to earn One (1) Contact Hour by participating the entire session and submitting the Evaluation Form at the end of the session. Provider approved by the California Board of Registered Nursing. Provider Number #CEP17028.

Donnerstag, 24. September 2026
12:00 AEST

Präsentatoren/Präsentatorinnen

Rosie Sears

Registered Physiotherapist and Behavioural Specialist - Michael Garron Hospital

Rosie Sears lives by the mantra “Live Limitlessly, Live Abundantly”. Always striving for excellence and best practice, Rosie is a Registered Physiotherapist, holds Masters Degrees in both Advanced Human Biodynamics and Social Work (convocation June 2024), and a post graduate Diploma in Occupational Health and Safety.Over the past two decades, Rosie has focused her sights, both personally and professionally on educating and supporting organizations, families and individuals around enhancing the experiences of those living with dementia. Along with her consultative practice, Rosie currently works as a Behavioural Specialist at Michael Garron Hospital in Toronto, Canada and is a certified Trainer in the Gentle Persuasive Approach and PIECES.Rosie is a leader in Behavioural Supports, and has taken and taught numerous workshops on Aging, Responsive Behaviours, and Behavioural Support Strategies, to complement her person-centered, holistic, functional and practical approach to dementia care.

Ulrika Olsson

VP Global Academy and Head of Governmental Affairs - Arjo

Ulrika Olsson has a clinical background as a physiotherapist and extensive experience in strategy, sales, marketing and training, she leads global education initiatives that support safer, more effective patient care. Ulrika also drives policy engagement globally to help shape a healthcare landscape that fosters innovation and better outcomes.